jiliggg Privacy Policy

Introduction

This Privacy Policy ("Policy") applies to all products and services offered by jiliggg through its website at jiliggg.net and any related mobile or web applications (collectively, the "Platform"). It governs the collection, use, storage, disclosure, and protection of personal data in connection with your use of the jiliggg Platform.

By registering an account, depositing funds, or otherwise using the jiliggg Platform, you acknowledge that you have read and understood this Policy and that you consent to the processing of your personal data as described herein. If you do not agree with this Policy, you should not use the Platform.

This Policy is written in compliance with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable PAGCOR data governance requirements. jiliggg takes its obligations as a personal information controller seriously and is committed to handling your data with transparency, integrity, and the care it deserves.

Who We Are

jiliggg operates the online casino and sports betting platform accessible at jiliggg.net, serving players across the Philippines including Manila, Cebu, Davao, Makati, Quezon City, and beyond. For the purposes of the Data Privacy Act of 2012, jiliggg acts as the Personal Information Controller in respect of the personal data it collects directly from players and visitors to the Platform.

Where jiliggg engages third-party service providers — such as payment processors, game content providers, or identity verification vendors — those providers process personal data on jiliggg's behalf and act as Personal Information Processors. jiliggg remains responsible for ensuring that all processors handle your data in a manner consistent with this Policy and applicable Philippine data privacy law.

If you have any questions about this Policy or wish to exercise your data rights, you may contact jiliggg's Data Protection Officer at the address stated in Section 15 of this Policy.

Personal Data We Collect

jiliggg collects personal data from you through several channels, including during account registration, through your ongoing use of the Platform, and through automated technical means. The categories of personal data we collect are described below.

jiliggg does not intentionally collect sensitive personal data such as race, religion, health information, or biometric data, except where a copy of a government ID incidentally contains such information. In those cases, the data is used solely for identity verification purposes and is not processed for any other purpose.

How We Use Your Personal Data

jiliggg uses the personal data it collects for the following specific purposes. We do not use your data for any purpose that is incompatible with the purposes listed below without first obtaining your separate consent.

• Account Management: To create, maintain, and administer your jiliggg player account, including processing deposits, withdrawals, and account settings changes.
• Identity Verification (KYC): To verify your identity and confirm that you meet the age eligibility requirement of 21 years and above, in compliance with PAGCOR regulations and Philippine anti-money laundering law.
• Payment Processing: To process deposits and withdrawals through your chosen payment method, including GCash, Maya, BPI, BDO, Metrobank, and USDT. Financial data is shared with payment processors only to the extent necessary to complete the transaction.
• Regulatory Compliance: To comply with the Anti-Money Laundering Act (Republic Act No. 9160 as amended), PAGCOR licensing requirements, court orders, and other applicable legal obligations, including the filing of covered and suspicious transaction reports where required.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, multi-accounting, money laundering, and other prohibited conduct as described in the jiliggg Terms & Conditions.
• Responsible Gaming: To monitor gaming patterns for indicators of problem gambling, to apply deposit limits, loss limits, and self-exclusion measures requested by the player, and to comply with PAGCOR's responsible gaming framework.
• Platform Improvement: To analyse aggregate usage patterns and improve the functionality, performance, and content of the jiliggg Platform. Analytics data used for this purpose is anonymised or pseudonymised wherever possible.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance in connection with your use of the Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, but only where you have provided your consent to receive such communications. See Section 12 for details of how to opt out.

Legal Basis for Processing

Under the Data Privacy Act of 2012, jiliggg processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing that is necessary for the performance of the contract between you and jiliggg — specifically, the Terms & Conditions you accept when creating your account. This covers account management, payment processing, and game service delivery.
• Legal Obligation: Processing that is required for jiliggg to comply with applicable Philippine law, including KYC obligations under the Anti-Money Laundering Act, age verification requirements, and PAGCOR regulatory reporting obligations.
• Legitimate Interests: Processing that is necessary for jiliggg's legitimate business interests, including fraud prevention, platform security, and improving the quality of the Platform, provided those interests are not overridden by your rights and freedoms.
• Consent: Processing activities where we rely on your freely given, specific, and informed consent — primarily in the context of marketing communications and the use of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

Sharing Your Personal Data

jiliggg does not sell, rent, or trade your personal data to any third party for commercial gain. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Payment Service Providers: GCash (Mynt), Maya (Voyager Innovations), BPI, BDO, Metrobank, and USDT processors receive the minimum personal and financial data necessary to process your deposit or withdrawal transaction.
• Identity Verification Providers: Third-party KYC and AML screening vendors engaged by jiliggg to assist with identity verification and sanctions screening. These providers process your data solely for verification purposes and are contractually prohibited from using it for any other purpose.
• Game Content Providers: Where you access games hosted by third-party providers through the jiliggg Platform, limited technical data such as session tokens and player identifiers may be shared with those providers to enable game delivery. Game providers do not receive your full identity or financial data.
• Regulatory Authorities: The Anti-Money Laundering Council (AMLC), PAGCOR, the National Privacy Commission (NPC), courts, and other competent Philippine government authorities where jiliggg is legally required to disclose personal data.
• Professional Advisers: Legal, accounting, and compliance advisers engaged by jiliggg, subject to strict confidentiality obligations.
• Business Successors: In the event of a merger, acquisition, or sale of all or part of jiliggg's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections. You will be notified of any such transfer in advance.

All third-party processors engaged by jiliggg are required to sign data processing agreements that obligate them to process your personal data only on jiliggg's instructions, to maintain appropriate security measures, and to comply with the Data Privacy Act of 2012.

Cookies and Tracking Technologies

jiliggg uses cookies and similar tracking technologies on the Platform to provide a secure, personalised, and well-functioning gaming experience. The categories of cookies we use are described below.

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They include session authentication cookies, CSRF protection tokens, and load balancing cookies. These cookies cannot be disabled without impacting Platform functionality.
• Functional Cookies: These cookies remember your preferences, such as your chosen language, display settings, and responsible gaming limits, so that you do not need to re-enter them on each visit. Disabling these cookies will affect the personalisation of your experience but will not prevent you from accessing the Platform.
• Analytics Cookies: jiliggg uses first-party analytics cookies to understand how players interact with the Platform, which pages are visited most frequently, and where technical errors occur. This data is collected in aggregated, anonymised form and is used solely for Platform improvement purposes.

jiliggg does not use third-party advertising cookies, cross-site tracking pixels, or any technology that tracks your activity on other websites for advertising profiling purposes.

Data Retention

jiliggg retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account and Identity Data: Retained for the duration of your account relationship with jiliggg and for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing requirements and AMLC record-keeping obligations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act and its Implementing Rules and Regulations.
• Gaming History: Retained for the duration of your account and for three (3) years following account closure for regulatory audit and dispute resolution purposes.
• Customer Support Records: Retained for two (2) years from the date of the last support interaction.
• Marketing Consent Records: Retained for the duration of the marketing relationship and for two (2) years following the withdrawal of consent, as evidence that consent was properly obtained.
• Technical and Log Data: Retained for a maximum of twelve (12) months from collection, after which it is deleted or anonymised.

Upon the expiry of the applicable retention period, jiliggg will securely delete or anonymise your personal data in accordance with its data destruction procedures. Where anonymisation is used, the resulting data no longer constitutes personal data and may be retained indefinitely for statistical purposes.

Data Security

jiliggg implements a comprehensive set of technical, organisational, and physical security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security practices include the following:

• Encryption in Transit: All data transmitted between your device and the jiliggg Platform is encrypted using TLS (Transport Layer Security) protocols. You should always ensure that the URL in your browser displays "https://" when accessing jiliggg.
• Encryption at Rest: Sensitive personal data stored in jiliggg's databases, including identity documents and financial data, is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted to jiliggg staff and systems that have a legitimate operational need. All staff with access to personal data are subject to confidentiality obligations and receive regular data privacy training.
• Two-Factor Authentication: jiliggg supports two-factor authentication (2FA) for player accounts to reduce the risk of unauthorised account access. Players are strongly encouraged to enable 2FA in their account security settings.
• Regular Security Testing: jiliggg conducts regular vulnerability assessments and penetration tests to identify and remediate security weaknesses in the Platform.
• Incident Response: jiliggg maintains a data breach incident response plan. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jiliggg will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach and will notify affected players without undue delay.

While jiliggg takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is completely secure. You are responsible for maintaining the confidentiality of your own account credentials and for notifying jiliggg immediately if you suspect that your account has been compromised.

Your Data Privacy Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to the personal data jiliggg holds about you. To exercise any of these rights, please contact jiliggg's Data Protection Officer as described in Section 15.

• Right to Be Informed: You have the right to be informed of the personal data that jiliggg collects about you and how it is processed. This Policy constitutes jiliggg's primary disclosure to you of this information.
• Right of Access: You have the right to request a copy of the personal data jiliggg holds about you. jiliggg will respond to access requests within fifteen (15) calendar days of receipt of a valid request.
• Right to Rectification: You have the right to request that inaccurate or incomplete personal data held by jiliggg be corrected. You may update basic account information directly through your account settings; for more substantive corrections, please contact support.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. Note that jiliggg may be required to retain certain data for regulatory and legal compliance purposes notwithstanding an erasure request.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You also have the right to object to processing based on legitimate interests, subject to jiliggg demonstrating compelling legitimate grounds that override your interests.
• Right to Data Portability: You have the right to receive a copy of the personal data you have provided to jiliggg in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another service provider where technically feasible.
• Right to Damages: You have the right to be indemnified for any damages sustained as a result of inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorised use of your personal data, in accordance with the Data Privacy Act.
• Right to File a Complaint: You have the right to file a complaint with the National Privacy Commission (NPC) if you believe that jiliggg has violated your data privacy rights. Information about the NPC complaint process is available through official Philippine government channels.

Children's Privacy

The jiliggg Platform is strictly intended for individuals aged 21 years and above. jiliggg does not knowingly collect personal data from persons under the age of 21. The minimum legal age for casino-style online gambling in the Philippines is 21 years, consistent with PAGCOR regulations.

If jiliggg discovers that it has inadvertently collected personal data from a person under 21, it will take immediate steps to delete that data, suspend the relevant account, and where required, report the matter to the appropriate regulatory authority. If you believe that jiliggg may hold personal data belonging to an underage individual, please contact [email protected] immediately.

Parents and guardians are encouraged to use parental control tools and to discuss responsible and age-appropriate internet use with minors in their care. The jiliggg Platform employs age verification measures during the registration process to minimise the risk of underage access.

Marketing Communications

jiliggg will only send you direct marketing communications — including promotional emails, SMS notifications, and in-platform bonus offers — where you have given your express consent to receive them during the account registration process or subsequently through your account settings.

You may withdraw your consent to marketing communications and unsubscribe at any time through any of the following methods:

• Clicking the "Unsubscribe" link included in every marketing email sent by jiliggg.
• Updating your communication preferences in the Notifications section of your jiliggg account settings.
• Contacting jiliggg support at [email protected] and requesting removal from marketing lists.

Unsubscribing from marketing communications will not affect your receipt of transactional and account management communications, such as deposit confirmations, withdrawal notifications, password reset emails, and security alerts. These communications are necessary for the operation of your account and cannot be disabled.

jiliggg does not share your contact details with third-party marketers and does not engage in cold marketing to persons who have not registered a jiliggg account.

Cross-Border Data Transfers

jiliggg primarily stores and processes personal data within the Philippines. However, certain third-party service providers engaged by jiliggg — including game content providers and cloud infrastructure vendors — may be located in or process data in jurisdictions outside the Philippines.

Where personal data is transferred to a jurisdiction outside the Philippines, jiliggg will ensure that appropriate safeguards are in place to protect your data to a standard consistent with the Data Privacy Act of 2012. These safeguards may include:

• Data processing agreements incorporating the standard contractual clauses approved by the National Privacy Commission.
• Transfers to countries that the NPC has determined provide an adequate level of data protection.
• Binding corporate rules where data is transferred within a group of companies.

You may request information about the specific safeguards in place for any cross-border data transfer by contacting jiliggg's Data Protection Officer.

Changes to This Privacy Policy

jiliggg reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When a material change is made to this Policy, jiliggg will notify registered players by email and via a prominent notice on the Platform at least seven (7) days before the revised Policy takes effect, except where a shorter notice period is required by law or regulatory direction.

The most current version of this Policy will always be available at jiliggg.net/privacy-policy. The "Last Reviewed" date at the top of this page will be updated whenever the Policy is revised. Your continued use of the jiliggg Platform after the effective date of any revision constitutes your acknowledgment of the updated Policy. If you do not agree with a revised Policy, you should stop using the Platform and may request account closure in accordance with the Terms & Conditions.

How to Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, or if you wish to exercise any of your data privacy rights under the Data Privacy Act of 2012, please contact jiliggg's Data Protection Officer through the following channel:

If you are not satisfied with jiliggg's response to a data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the independent government authority responsible for overseeing the implementation of the Data Privacy Act of 2012. Information about the NPC's complaint process is available through official Philippine government channels.

For responsible gaming concerns — including self-exclusion requests, deposit limit adjustments, or problem gambling support — please mark your message as a "Responsible Gaming Request" to ensure it is handled by jiliggg's player protection team as a priority matter.